Billing and Refund Policy
This Policy will be revised from time to time. A customer's use of Eclecia services after changes to the Policy are posted on Eclecia web site, www.Eclecia.com, will constitute the customer's acceptance of any new or additional terms of the Policy that result from those changes.
Introduction: Invoices will be raised in advance and emailed to the registered
contact with Eclecia. All billing and payments will be processed by Theosys. Payments to be made
before commencing next cycle of service. In case of non payment Theosys may disable service. After 7
days grace period, the account would be terminated. When an account is terminated, it would purge the
files and database. All invoicing would be done from our principals, Theosys and all payments are
payable to them.
Cancellation and refunds: During the period of service at any point if you are not
completely satisfied with our services, and you notify us in writing via your registered email ID, you
will be given a full refund of the advance amount, excluding fees for the running month. You will be
notified about the refund amount within 10 days of receipt of the cancellation request. The balance
will be refunded to the account or credit card you authorised us for transaction after deduction of
the refund processing fees by bank or gateway
Taxes: Taxes would be additional as applicable from time to time.